(Your statutory customer rights are not affected)

At LeapFrog Store we are committed to protecting your privacy and we comply with the data protection act applicable in the UK. The Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy; when this happens we will notify you via our about us or Privacy Policy page).

What information do we collect?

When you order we need to know your name, e-mail address, delivery address. This allows us to process and fulfil your order and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required. Additionally, we request that you confirm your date of birth, enabling us to control the sale of age restricted items. Debit or credit card information is processed by RBS WorldPay or Paypal and this information is collected by the credit card processing company only. No Payment details are held on our system.

How do we use your information?

Any personal data relating to you will be used and recorded by us in accordance with current data protection act and this Privacy Policy. We use the information collected from you to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customers e mails’ about products or services supplyed on our web site, sending postal mail and e-mails, analysing data and processing credit card payments. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.

We do not sell, trade or rent your personal information to others unless you have consented to us making your name and address available to carefully vetted companies.

In Addition

We would also like to send you offers for goods or services from our company or others from time to time which we think you may find of interest. If you do not wish to receive this information, do not tick the opt-in box on our checkout page before submitting your order.

Cookies

Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name, e-mail address, telephone number or credit card details. Cookies are not exchanged with any third party websites. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

In order to measure the effectiveness of our on-line presence, LeapFrog Store may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site, allowing us to make the site more user-friendly.

Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. Please note that by disabling future cookies or deleting current ones may restrict your access to certain areas or features of our site and you will not be able to set up an account or re-open an existing one.

If you want to delete any cookies that are already on your computer, please refer to instructions for your file management software to locate the files or directory that stores cookies. Our cookies will have the file names…etc...

Information about deleting or controlling cookies is available at www.AboutCookies.org (Toysrus.co.uk is not responsible for the content of external websites. This link will open a new window).

LeapFrog Store only keeps cookies for the duration of your visit to our website, except where you save your login details. These details are saved to a permanent cookie so you may purchase from the site or re-visit it without having to go through the login procedure.

Your Right to Cancel

You have the right to cancel your contract with us at any time before the expiry of 7 days from the day after the date of delivery of the products. You will receive a full refund of the purchase price. Please see our Returns Procedure onthe Delivery and Returns Page for details of how to return items purchased from this site.

Please note that your right to cancel is subject to our Terms and Conditions.