Delivery & Returns 

All orders, when available, will be shipped on a 3 to 5 working day standard 2nd class Royal Mail service or where this item is very heavy or very large it will ship via 48 hour carrier. International orders will take longer for shipping. While will try to ensure that all orders are dispatched in a maximum of 2 working days. Most orders will ship the next working day. If you require special delivery instructions please contact our customer service on 01702 208165 before processing your order. 

Returns & Exchanges

Items purchased from the Online Store can be returned within 7 days for a refund, as long as the product has not been used and is in its original packaging. Please note, we are unable to process exchanges. Refunds for merchandise only will be issued to the billing name and address on the original order. Shipping charges are not refundable. Please pack the merchandise you are returning in the original shipping carton or mail order sack. We recommend that you keep the shipping and retail carton while your child is playing with the toy as this can be used when shipping the product and it has valuable information about your toy. Please contact us if you have a problem. Please do not send items back without authorisation. We recommend returns be shipped via insured Postal Service for your protection. We cannot be responsible for items lost during shipping. We do not accept COD returns. 

 

Manufacturer's Warranty

Trends UK Ltd, the manufacturer undertakes to repair or replace any part found to be defective in material or workmanship within a 6 month period free of charge. Call the helpline on 01702 208165 for instructions. Do not return the goods to us without authorisation. 

 

Order Cancellation

We are unable to cancel an order once it has been processed unless stock is not available. 

 

Availability

In the event that the item shown is not available, we will contact you as soon as possible to offer a similar alternative or arrange a refund 

 

Legal

The Law of the England and Wales will be the overriding legal frame work used to resolve any disputes

 

 

Dr Who Science
Special Offers
Coming Soon

National Geographic Toys and Games

National Geographic makes educational toys, to encourage Outdoor Adventure and science. Our Science toys will teach fun learning of the stars with the Planetarium through to Anatomy of the Human body, while having fun. We also have a range of toys from the popular BBC TV programme Richards Hammond’s Blast Lab, A range of wild and wacky experiments based on the children’s BAFTA award winning TV series. All of these kits let you experiment at home so that you can create your very own Blast Blab.

Our Toys and Games

The range combines exciting experimental science products with a valued educational experience and is fully endorsed by the National Geographic Society. Our Haynes branded range has also grown, significantly, to compliment our science product and we are very excited to introduce Richard Hammond’s Blast Lab, which brings a different element to Science with a range of wild and wacky experimental science toys! 

Great Gifts for Kids

National Geographic toys and games make great birthday gifts or Christmas presents and other holiday gifts for boys and girls of all ages. You can find gifts related to animals, Cars, National Geographic toys, deal with Naterial Sicence, science and much much more.